My work

Each of these four case studies showcases a different aspect of my approach to learning design and technical communication. While each example varies in its original intent — training curriculum, technical writing, change management, music instruction — I built all of them with the same goal in mind: break a process into pieces, target those pieces relentlessly, then put them back together gradually and ramp up the speed.

Note: supporting materials are included on the individual pages.

Training Curriculum Redesign

Brief summary: I created an accelerated training program designed for large group onboarding, replacing our traditional approach of 1:1 or 1:2 training. Note: new hires often have little to no soldering or controller modding experience.

The pilot group achieved a 14% improvement in average full build time (~28 minutes) and a 47% improvement on a key bottleneck (~13 minutes).